Special Note:
Apple-Q uses Single Sign On to securely log into its main site via a Secure 0Auth2 Authentication Server located on the Apple-Q-Cloud Site. So in order to change your password you will need to do so on that site.
There are two reasons why you may wish to reset your password – either you no longer know it (Forgot your password) or you just wish to change it to another one (maybe due to security issues or you were given a default one)(Change your password). Both methods are covered here:
Forgot your password?
Steps:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/03/Apple-Q-Cloud-Login-Page.jpg?resize=396%2C600&ssl=1)
- Go to the Apple-Q-Cloud Login Page;
- Click on the Forgot Password button:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Cloud-Reset-Password-Page.jpg?resize=406%2C550&ssl=1)
3. Enter your username or the email address that you use to login to Apple-Q then click on Reset password;
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Cloud-Reset-Password-Email.jpg?resize=400%2C420&ssl=1)
4. Within a few minutes you will receive an automated email from us that contains a button to Reset your password – click on it:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Cloud-Reset-password-Redirect.jpg?resize=588%2C748&ssl=1)
5. Enter your new password then click on the Reset password button. You will see a message that the password is being reset – then it will load the Apple-Q-Cloud Login Page once again.
Your password should now be reset. You can test it if you wish (either on the Apple-Q-Cloud or by going back to the Main Apple-Q Web Site.
Change your password (that still works):
Steps:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Login-Screen.jpg?resize=600%2C906&ssl=1)
- Go to the Apple-Q-Cloud Login Page and login (if you are already logged you will not see this page -go to the next step):
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Cloud-Users-Menu.jpg?resize=404%2C650&ssl=1)
2. Click on your User’s Menu at the top right on the window and choose Settings:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Cloud-Security-Password.jpg?resize=1024%2C239&ssl=1)
3. Click on Security in the left sidebar. Enter your current password in the first box and you new password in the second box – then click on Change password:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2022/04/Apple-Q-Cloud-Password-Success.jpg?resize=1024%2C229&ssl=1)
4. If successful you should see Saved in green and two ticks beside the Change password button:
![](https://i0.wp.com/www.apple-q.org.au/wp-content/uploads/2021/04/Apple-Q-Abyss-Menu-Profile-388x906.jpg?resize=388%2C906&ssl=1)